1. Introduction
House Health ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
We collect information you provide directly, including:
- Account information (name, email, phone number)
- Property details (address, home type, appliance data)
- Maintenance records and preferences
- Payment information (processed securely by third parties)
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Send maintenance reminders and updates
- Connect you with service professionals
- Process transactions and send related communications
- Analyze usage patterns to enhance user experience
4. Targeted Advertising
Important: We may use your data to deliver targeted advertisements both within our platform and on third-party websites and services. This includes:
- Home improvement product recommendations based on your appliances and maintenance history
- Personalized ads shown on social media, search engines, and partner websites
- Analytics to understand which products and services are relevant to you
You can opt out of personalized advertising through your account settings or by adjusting your device advertising preferences.
5. Data Sharing
We may share your information with:
- Service providers (contractors, maintenance professionals)
- Third-party integrations (Twilio for SMS, LLM providers for analysis)
- Legal authorities when required by law
6. Data Security
We implement industry-standard security measures to protect your information. However, no transmission over the internet is entirely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@househealth.app
Last updated: April 19, 2026